Activecampaign Reseller

Facts About Activecampaign Reseller Revealed

Facts About Activecampaign Reseller Revealed

Type their email address into the field provided. They’ll then receive an email with a link to reset their password. 2. Log into the customer account and create a new password. You can log into a customer account from your Reseller Dashboard by clicking the “Login” button. When you’re logged in, browse to the Settings page and type a new password.

Locked out of account Your customer can attempt to log into their account with inaccurate information five times. After the fifth login effort, they will not have the ability to attempt again for five minutes. They can click the “Back” link situated in the “Failed Effort” message to return to the Login page.

You can either select to send them a “Reset Password” email or log into their account from the Reseller Dashboard and develop a brand-new password for them, following the “Forgot Password” instructions above. Note that if the customer attempts to log in with their brand-new password within those 5 minutes, they will receive the same “Failed attempts cautioning.

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Our assistance team can assist with moving existing accounts into your Reseller Dashboard. In order for us to process that request, we will require the following: An email demand sent out to [email protected] you (the Reseller). Make sure to include the name of the account you wish to have actually moved to your Reseller Control panel.

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They will require to include their account name in addition to your email address in this demand. When we get that details, we’ll look after the rest and will follow up with you via email once the account has actually been moved. Yes, you can develop any variety of trial accounts by picking “Non-recurring plans” from the strategy dropdown located on the “Include New Account” page.

After a trial account ends, you can locate that account by filtering the resold accounts by “Expired Only” or “All Statuses.” From here, you can renew or upgrade the account by clicking the green “Renew” button that appears. You will then be redirected to a “Modification Your Account” page where you can upgrade the account to a paid strategy.

If you need to extend a trial, please connect to our Support Team with this request . Yes. Simply select “Annual strategies” from the second strategy dropdown field located on the “Include New Account” page. The Reseller Dashboard will list all accounts with an “Active” status by default. You can filter accounts by status (Expired, Active, and All) and plan level (Trials, Monthly, and Annual) by using the two dropdowns located on the upper left side of your screen.

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Yes, from the Reseller Dashboard you can easily log into any of the accounts you manage. Just log into your Reseller Dashboard and click the “Login” button for any of the accounts noted. If you’ve developed customized project design templates in your own Active Project account, you can immediately add them to each brand-new client account you produce from your Reseller Control panel.

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As soon as these templates are published, each new resold account you produce from your Dashboard will have these design templates included. To submit design templates for future accounts, click “Default account settings” found on the right-hand side. The Default Account Settings page will fill. Scroll to the bottom of the page where you see “New Default Accounts.” Click the “Add my templates” checkbox.

Only brand-new customer accounts you create will include your custom design templates. A new window will open where you can add your design template. You’ll see 3 various options: New Designer Template In a lot of cases, you’ll use this choice to automatically import customized design templates into each brand-new resold account you create. The brand-new designer template describes any templates created in your account with our drag and drop e-mail designer .

Type the name of the design template and tags (also called categories) into the fields supplied. Then paste your code into the box and click “Save.” Old Designer Template This option lets you generate a copy a design template that uses an older variation of our campaign designer that you can then share with every new client account you produce.

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Then click the “Continue” button. Current customer accounts If you want to share project design templates that you have actually created in your own Active Project account with customer accounts that currently exist in your Reseller Control panel, you’ll need to first Paste the share link into the field provided. For more details on this process, click on this link .

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Select “Change” then click “Cancel this account.” If you are a reseller and wish to have an account eliminated from your Reseller Control panel, simply send our support group an e-mail at [email protected] let us know which account you wish to have gotten rid of. It is not possible to delete a resold account.

When you purchase credits, you can assign those as needed to your resold accounts. Prepaid credit will be used for any account that would normally charge your credit card. This consists of repeating charges as well as additional purchases (SMS credits, compatibility credits, and ERJA information points). When the prepaid credit has actually been diminished, we will charge your charge card as normal.

Rather of charging your card a particular amount each month for that account, we would deplete the pre-paid credit you purchased instead. When that credit goes out, we would charge your charge card again. It is very important to keep in mind that each time prepaid credit is utilized, your credit card will be licensed (however NOT charged) for the quantity of $1.

Then select the amount of pre-paid credit you would like to acquire by clicking the dropdown. Then click the “Purchase” button. SMS Sending out credits can be acquired for/allocated to any account that wishes to utilize the SMS function. Please note that accounts on the Lite strategy do not have this feature.

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